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Cedric F. Jacob

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AI Apps Clients Books Blog Help Center Book a call20 min

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Help Center
Zendesk Apps

Zendesk Apps

Docs, billing and updates for my Zendesk Marketplace apps.

Quick Merge

Is this app for meDecide if Quick Merge fits your setup.
Installation and SetupInstall from the Marketplace and configure statuses, groups and roles.
Tutorial for agentsHow agents select and merge related tickets.
How to change payment method / update card detailsUpdate your card in the customer portal or by reinstalling the app.
UpdatesRelease notes and roadmap on Trello.

Signature 4 Groups

Is this app for meDecide if Signature 4 Groups fits your setup.
Installation and SetupInstall and configure one signature per group.
Tutorial for AgentsWhat agents see when replying.
Signature ExamplesHTML signature templates with placeholders.
How to change payment methods / update card detailsUpdate your card in the customer portal or by reinstalling the app.
Known IssuesCurrent limitations and workarounds.
UpdatesRelease notes and roadmap on Trello.

NoteFlow

Getting startedFirst steps with NoteFlow. Full docs are being written.

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Zendesk Consultant · AI & Automation Specialist · Solutions Architect · Full-Stack Developer · Innovator · Product Builder · Author

© 2026 Cedric F. Jacob

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