"Your AI Agent" January 2024 campaign
Thank you for your interest in trying "Your AI Agent" for Zendesk. As a valued Cedric F. Jacob customer, we have decided, together with our sister company Infinite Hooray, to offer you a free trial of this app using AI technology to help you improve your customer service experience when they are in contact with your customer service.
"Your AI Agent" can:
- Write ticket reply drafts.
- Use your Help Center content to draft replies.
- Summarize historical tickets.
- Detect customer sentiment.
- Set your company brand voice.
Best of all, we are constantly developing "Your AI Agent" to offer you new features that will optimize your service operation and make your customer service profitable.
Signing up for the offer
- Go to Your AI Agent on the Zendesk Marketplace.
- Install "Your AI Agent".
- Follow the registration flow.
- Please note: do not copy and paste the URL when you register your domain name, as it will include "https://", which is not your correct domain name. Instead, enter your exact domain name (for example, mycompany.zendesk.com).
- Entering credit card details is required (by the end of January 2024, we will credit your usage).
- You will receive an API key by email. You will need to enter this API key to unlock the app as the final step in the registration flow. When that is done, you are ready to use the AI technology to reply to tickets.
If you want to continue using the app after the January trial, there is nothing you need to do.
After the trial
The app uses a pay-as-you-go model where you pay for your actual consumption. The campaign has ended; current terms are listed on the Marketplace listing.
Follow Infinite Hooray on LinkedIn to stay up to date on new features and other news.
Still need help?
Open a request and Your AI Agent is pre-filled as the topic.